Personal Details You Provide

When you register for courses or get in touch with us, we collect basic information. Name, email address, phone number — the usual stuff you'd expect. We also ask about your educational background and experience level because it helps us place you in the right program.

Payment information goes through our secure payment processor. We don't store full credit card details on our systems. That's handled by third-party services that meet Australian financial standards.

Usage Information

Like most education platforms, we track how you interact with our learning materials. Which modules you've completed, how long you spend on different topics, quiz scores — these help us understand if our teaching methods actually work.

We collect technical data too. IP addresses, browser type, device information. This isn't about tracking you personally; it's about making sure our platform works properly across different devices and catching technical issues early.

Your data serves specific purposes. We're not in the business of selling email lists or creating advertising profiles.

• Delivering course content and tracking your progress through programs
• Sending updates about schedule changes, new material, or important announcements
• Processing payments and maintaining financial records as required by Australian law
• Improving course quality based on how students interact with content
• Responding to support requests and technical issues
• Meeting legal obligations around education providers and financial record-keeping

We occasionally send emails about upcoming courses or program updates. You can opt out of marketing emails anytime while still receiving essential course-related communications.

We take reasonable steps to protect your information from unauthorized access. Our systems use encryption for data transmission, and we maintain access controls so only necessary staff can view personal details.

Our servers are located in Australian data centers that comply with local security standards. We conduct regular security assessments and keep our systems updated against known vulnerabilities.

What We Can't Guarantee

No system is completely secure. While we do our best to protect data, there's always some risk when information is transmitted online. We'll notify you promptly if we discover any breach that affects your personal information, as required under Australian law.

We share data with specific service providers who help run our platform:

• Payment processors handle transaction information securely
• Email service providers manage course communications
• Cloud hosting services store course materials and learning data
• Analytics tools help us understand how students use our platform

These providers operate under contracts that require them to protect your data and use it only for specified purposes. We don't sell or rent your information to third parties for their marketing purposes.

Legal Requirements

We'll disclose information if required by Australian law, court order, or government request. This might include responding to subpoenas or cooperating with law enforcement investigations.

The Australian Privacy Principles give you specific rights regarding your personal information. Here's what you can do:

Access Your Data

You can request a copy of the personal information we hold about you. We'll provide this within 30 days, usually in a digital format like PDF or CSV. There's no charge for reasonable requests, though we might ask you to verify your identity first.

Correct Inaccurate Information

If your details change or we've recorded something incorrectly, let us know. We'll update our records promptly. This includes contact information, educational background, or any other personal details we maintain.

Request Deletion

You can ask us to delete your personal information. We'll comply unless we need to keep certain records for legal reasons — financial records, for instance, must be retained for seven years under Australian tax law.

Restrict Processing

You can ask us to limit how we use your data. For example, you might want us to stop sending marketing emails while still maintaining your course access.

Our website uses cookies — small text files stored on your device. These serve practical purposes like keeping you logged in and remembering your course progress.

We use three types of cookies:

• Essential cookies keep the platform working. These handle login sessions and security features. You can't disable these without breaking functionality.
• Performance cookies track how the site performs and where errors occur. This helps us fix problems and improve load times.
• Preference cookies remember your settings like video playback speed or module display preferences.

Most browsers let you control cookies through their settings. Blocking certain cookies might affect how our platform works, particularly around staying logged in or tracking course completion.

Your learning progress belongs to you. We maintain records of completed modules, quiz results, and time spent on materials because this information helps track your development through courses.

This data stays with us for two years after you complete or leave a program. If you want copies of your learning records, we can provide detailed reports showing what you've completed and your assessment results.

How We Use Learning Analytics

We look at aggregated student data to see which teaching methods work best. For example, if most students struggle with a particular concept, we might revise that module or add supplementary materials.

This analysis uses anonymized data. We're looking at patterns across all students, not tracking individual behavior for marketing or other secondary purposes.

Our courses sometimes reference external resources — financial news sites, analysis tools, regulatory documents. When you click these links, you're leaving our platform and entering sites with their own privacy policies.

We choose reputable sources but can't control how third-party websites handle your information. Check their privacy policies if you're concerned about data collection.

Our courses focus on financial analysis and are designed for adult learners. We don't knowingly collect information from anyone under 18. If you're under 18 and interested in our programs, have a parent or guardian contact us to discuss options.

If we discover we've accidentally collected information from someone under 18, we'll delete it promptly.

We update this policy occasionally to reflect changes in how we operate or new legal requirements. When we make significant changes, we'll send an email to all active students and post a notice on our website.

The "Last Updated" date at the top of this page shows when we most recently revised the policy. Continued use of our services after changes means you accept the updated terms.

If you're concerned about how we've handled your personal information, contact us first. We'll investigate and respond within a reasonable timeframe, usually within 30 days.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the federal authority that oversees privacy law compliance.